Community Manager

Scopely

КомпанияScopely
СтранаИспания
АдресES - Barcelona, Spain

Описание

Scopely is looking for a Community Manager to build strong relationships with Star Trek™ Fleet Command players and keep them informed, heard, and engaged. You will work on a hybrid basis in our Barcelona hub.

This is a highly player-facing role. At its core, you will spend time engaging directly with players in Discord and crafting clear, timely communications for the community. You will work with internal teams to gather accurate information, turn it into useful player communications, and bring player feedback back to the people who can act on it.

You will help players understand what is happening in the game, give them meaningful ways to participate, and make sure their perspectives are represented across the team.

Обязанности

Engage directly with players in Discord and other official platforms, answer questions, participate in discussions, and help maintain a consistent, welcoming community presence.
Write and publish player communications, including blogs, in-game news, patch notes, feature updates, event announcements, social posts, and livestream materials.
Coordinate with Product, Live Operations, Player Experience, and Marketing to gather information, confirm details, and deliver accurate communications on time.
Plan community engagement around game updates, events, and franchise moments, making sure players know what is happening and how they can take part.
Listen to players, identify recurring questions and concerns, and share clear summaries with…

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