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IT Operations Manager

Moonshot

Описание

IT Operations Manager

Overview

Moonshot builds the power infrastructure that makes AI possible. Our electrical distribution equipment goes into the largest AI datacenter deployments in the country; our customers include the companies building the next generation of AI compute. We are in hypergrowth, moving into a purpose-built manufacturing campus near Dallas.

Moonshot's Technology organization is scaling fast, and the IT Operations Manager ensures the foundation holds. You translate the Director of Digital Transformation and Cybersecurity's strategy into disciplined execution: building the standards, enforcing the controls, and keeping infrastructure stable across manufacturing and office operations as the company scales from roughly 160 users today toward 300 and beyond. This role exists because Moonshot has outgrown ad hoc IT and needs a player-coach who can run a team, set the bar, and still get their hands dirty when it matters. You report to the Director of Digital Transformation and Cybersecurity and own everything between strategy and the floor.

Обязанности

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IT Operations Management: Translate the Director's strategy into a sequenced execution plan and hold the team accountable. Define and enforce operating standards, runbooks, and service procedures that scale with the business rather than breaking under it. Set and own the SLAs governing service management, request management, asset management, and CMDB discipline across all environments. Serve as…

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