Operational Engineer

Nscale

КомпанияNscale
СтранаСША
АдресUS

Описание

About Nscale

Nscale is the GPU cloud built for AI. We run high-performance, cost-efficient infrastructure for AI-native
startups and global enterprises, from bare metal up through the platform services teams actually build
on. Our culture runs on ownership, accountability, and speed. We move with urgency, we tell each
other the truth, and everyone here stays close to the infrastructure that makes AI work.

Обязанности

We are looking for an Operational Engineer to help make Nscale’s engineering services reliable, secure, measurable, and easy to operate.

You will build and improve the shared practices, tooling, reporting, and automations that service teams use to manage alerts, incidents, changes, service readiness, and operational health. You will work closely with infrastructure and service teams to turn recurring operational problems into durable improvements.

Help onboard services to operational tooling, including alerting, on-call, dashboards, runbooks, Jira, and service-catalog records.
Build and maintain integrations, dashboards, reports, and automations across tools such as Grafana, PagerDuty, Jira, Backstage, and cloud billing platforms.
Improve operational readiness by identifying gaps in ownership, alerting, documentation, recovery procedures, and service dependencies.
Act as an incident commander: coordinate response, communications, timelines, post-incident reviews, and follow-up action tracking.
Help make routine changes safer, faster…

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Operational Engineer

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