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Partner Program Operations Manager

AvePoint

Описание

Role Summary We are hiring a Partner Program Operations Manager to own the end-to-end operational execution of the partner program across systems, processes, and data. This role acts as the operational backbone of the partner ecosystem, ensuring that program design is translated into scalable, efficient, and auditable execution within the Partner Portal (PRM), CRM, and integrated platforms. You partner closely with program leadership, CRM administration, product teams, and external vendors to drive system integrity, process consistency, and operational excellence. This is an experienced individual contributor role. You serve as the primary expert for partner systems, workflows, and data governance. You do not manage people or own program strategy. You own how the partner program runs inside the systems that power it. What This Role Is vs. Is Not This Role IS This Role IS NOT The operational backbone of the partner program across PRM, CRM, and integrations A program strategy designer or partner program owner (that's channel leadership) The primary expert and go-to owner for the Partner Portal (PRM) A CRM administrator (you partner with CRM admins, you are not one) The translator of business requirements into workflows and system configurations A software developer (you define requirements developers build against) The owner of data integrity and governance between CRM and PRM A dashboard or reporting analyst An experienced individual contributor and project manager for…

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