JobTooSalesforce Service Cloud Developer
Andersen
- КомпанияAndersen
- АдресPuerto Rico
Описание
Andersen is hiring a Salesforce Service Cloud Developer to develop and customize customer service solutions, optimize support processes, and support digital transformation for international clients.
Обязанности
- Troubleshooting and fixing bugs across Service Cloud, from initial triage and root-cause analysis to code fixes.
- Supporting Omni-Channel, Enhanced Chat, Knowledge, and Email-to-Case, including routing configuration, queues and skills, messaging channels, and agent workspace issues.
- Debugging and optimizing Apex and Salesforce Flows, with attention to governor limits, bulkification, and performance of triggers, batch jobs, and scheduled processes.
- Maintaining and fixing Aura and LWC components, including diagnosing client-side performance issues using browser developer tools.
- Monitoring and maintaining Batch Apex, Queueable, and Scheduled jobs, including chained batch processes and recovery when…
Требования
- Hands-on experience with Salesforce Service Cloud: Enhanced Chat, Email-to-Case, Omni-Channel, and Knowledge for 3+ years.
- Strong knowledge of Apex and practical development experience.
- Experience with Visualforce, Lightning Web Components (LWC), and Aura Components.
- Experience automating business processes using Flow Builder.
- Experience with Nebula Logger for application logging and debugging.
- Understanding of Salesforce Platform architecture and best practices for custom development.
- Level of English – from Upper-Intermediate and above.
Вакансии этой компании
- Embedded Software Engineer (Algorithm focus) in the EU — Andersen, Эстония
- Data Migration Lead (Oracle to SAP) — Andersen, Сербия
- SAP BTP / Basis Lead (Deployment) — Andersen, Сербия
- Python Developer — Andersen
- Lead Go Developer — Andersen, Эстония
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