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Software Engineer II

Atlassian

Описание

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.

This role can be based remotely or from an Atlassian office where eligible. Whatever your preference - working from home, an office, or in between - you can choose the place that's best for your work and your lifestyle. We call this TEAM anywhere.

Your future team

Kairos is part of Atlassian’s Jira Service Management AI mission, focused on building intelligent service experiences that help customers resolve requests faster and with less manual effort. The team contributes to Request Resolver and related AI-powered service workflows, where backend systems, orchestration, operational reliability, and machine learning-enabled capabilities come together to power customer-facing experiences.

Kairos operates in a high-impact space with strong product and engineering complexity. The team works across backend platforms, service integrations, AI-assisted and agentic workflows, and production readiness concerns needed to deliver reliable experiences at scale. This includes solving problems in distributed systems, service quality, observability, execution safety, and applying ML-powered or AI-enabled capabilities in ways that create measurable customer value.

We are looking for someone who…

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