JobToo

Technical Content Strategist

DigiCert

Описание

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at www.digicert.com

Job summary

DigiCert is seeking a Technical Content Strategist to work at the intersection of product change, industry evolution, and customer impact. In this role, you will translate complex information into clear, trusted guidance that enables Validation and Technical Support teams to operate with confidence. You will shape how knowledge is created, structured, governed, measured, and reused across the organization. Your work will ensure that processes are not only documented but also accurate, testable, scalable, easy to find, and ready to support automation and generative AI experiences. This highly collaborative role partners with Product, Validation, Technical Support, Operations, Compliance, Training, User Experience, Marketing,Localization, and AI teams. Your work will directly influence operational efficiency, customer trust, content quality, and the performance of customer-facing support channels.

Обязанности

Вакансия на сайте компании

Откликнуться в JobToo

Вакансии этой компании

Похожие вакансии