VIP Manager

Scopely

• КомпанияScopely
• СтранаИзраиль
• АдресIL - Tel Aviv, Israel

Описание

Scopely is looking for a VIP Manager to join our Royal Lounge Casino team in Tel Aviv!

At Scopely, we care deeply about what we do and aim to inspire play every day, whether through our work with talented colleagues or through our connection with millions of players around the world. We are a global team of game lovers developing, publishing, and innovating within the mobile games industry.

Royal Lounge Casino is a category-leading free-to-play social casino experience, offering slots, bingo, cards, and more to a large, established player community. Our team is distributed across multiple global hubs, including Bengaluru, Tel Aviv, and Barcelona.

Обязанности

VIP Account Manager is responsible for the daily management of a portfolio of high-value players, the game's most strategically important users. In this role, you will manage relationships with these players, deliver personalized service, monitor account activity, and help strengthen player satisfaction and retention. Key responsibilities include:

• Manage a portfolio of VIP players and provide consistent, personalized engagement
• Build trusted relationships through clear, professional communication across multiple channels
• Monitor player activity, identify trends or risks, and respond proactively
• Coordinate personalized offers, campaigns, and experiences with internal teams
• Track engagement and campaign performance using Excel, Google Sheets, and internal tools
• Share player insights with Analytics…

Вакансия на сайте компании

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Вакансии этой компании

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