Workforce Performance Assistant Manager - SPX Express

Sea Group / Shopee

Обязанности

Translate hiring demand and business priorities from Workforce Planning and Operations into recruitment targets by location, role, recruiter, and timeline
Partner with Operations to validate critical hiring areas, priority levels, required SLAs, and demand changes.
Balance recruiter workloads and recommend sourcing support, cross-team resource allocation, or alternative hiring strategies for underperforming locations.
Build and monitor recruitment performance dashboards, including target attainment, fill rate, time-to-fill, requisition aging, funnel conversion, offer-to-join rate, and recruiter productivity.
Identify root causes of target gaps by funnel stage and location; develop and drive recovery plans through completion.
Coordinate cross-functional stakeholders to resolve hiring blockers, including demand changes, delayed hiring processes, misaligned hiring…

Bachelor’s degree in Business, Finance, HR, or related fields.
At least 5 years of experience in Operations Planning, PMO, System Implementation, or Compensation/Cost Management roles.
Strong ability to translate operational logic into system requirements.
Experience working cross-functionally with Operations, Finance, BI, and Product teams.
Strong analytical skills, advanced Excel/Google Sheets proficiency (BI/SQL is a plus).
Detail-oriented, structured thinker with strong stakeholder management skills.
Comfortable working in fast-paced, evolving environments.